This has been and will continue to be a challenging time for us all – one that calls for unity, understanding, love, and hope.
As the world was reeling in response to the escalating coronavirus, with little to no warning, border after border of several South American countries began closing. The Knowmad team worked around the clock to get our travelers home safely.
We appreciate and thank you all for your caring support and positivity, and we send our heartfelt empathy to every person and industry affected. It is our privilege and honor to be a part of and serve this travel community.
Read the inspiring messages from Knowmad travelers who were in South America as the coronavirus accelerated.
During a typical week, our team shares around four or five little stories we get via email from returning travelers on our Skype chat. These notes always brighten our day and give us a bit of motivation. For the past two weeks, to say our team has needed a “day brightener” and a “bit of motivation” would be an understatement. With border closures, trip postponements, and the unshakeable feeling of uncertainty we’re all experiencing, getting updates and notes of gratitude from our travelers has been more than a day brightener, it’s been an inspiration; a reminder that we are so grateful to all of our travelers for their unwavering optimism and spirit of adventure.
Keep reading for stories from Knowmad travelers who were on the ground as the coronavirus situation evolved.
words from our Travelers
“Thank you. We appreciate all the help you and your local affiliates have provided. Our trip was really wonderful – we think the local guides were incredible. They were knowledgeable, articulate, and really cordial. We feel fortunate to have completed so much of our Argentinian adventure before this crazy coronavirus situation escalated.” – Travelers in Argentina as we got news the borders were closing and worked to get them home.
“I can’t imagine what your company is going through. Good luck with this monumental project. I’m sure it isn’t easy on your company in many areas. And, if I haven’t said it yet, thank you for your supportive and heartfelt note. It meant a lot.” – A thoughtful Knowmad traveler reaching out in support.
Well, if this isn’t proof that the world will be okay, I don’t know what it is! This family just returned from a two-and-a-half-week trip in Chile, booked last-minute when they had to cancel a trip to Vietnam because of COVID-19. “Lunch break for 3-month-old Cooper at the Horns of Torres del Paine.”
“Renee… Well, we made it back to the U.S. through Miami yesterday afternoon. 90% of the flight from Bolivia was foreigners trying to get out of Peru and area and get back home. Needless to say, the planes were full. And most people were all in the same boat so we could share “war” stories. Some of the people on the flights were in Cusco and could not get a flight, so they drove to the border of Bolivia, and then took a taxi to the airport in La Paz. All interesting stories.
Bolivia airlines is quite antiquated… if you are old enough to recall travel in the 90s, that is what it is like!!! The seats still had places for cigarettes! No places for charging electronics, no video screens (big tube TVs spaced throughout)… It was kind of funny… The only positive was the extra legroom! And the food was decent. 🙂 It was a good thing for our nephew to see and experience! Again… Thank you for working hard to get us a flight home… We are still in Miami waiting to board our connection home…” – Travelers who were in Peru when it was announced they would shut the borders with only 24 hours notice.
“Greetings, Jordan, to you, Tara, and the Knowmad team. We trust you are all holding up in these extraordinarily difficult and uncertain days. How quickly the world as we knew it has turned upside down and inside out. At times like this we think of the people who have done wonderful things for us in the past — provided us with exceptional and unexpected experiences as well as a treasure trove of bright memories, that are a blessing to call up when the days are so troubled. Needless to say, all of you at Knowmad stand way up on this list. We feel so lucky that good fortune (through [friends]) directed us to you.
So, by this note we simply want to say we have been thinking of you folks out there at Knowmad. We wish you the best and send our hope that one day, and sooner than we now think, we will all come out on the other side of this strange and anxious time in good health and determined spirit. Perhaps then that number can even move from three to four. Now, that is something hopeful to think about! Stay healthy.” – Three-time Knowmad travelers who have become dear friends.
Un Beso, Tara
Tara is the Co-Founder, Marketing and Operations Manager at Knowmad Adventures, a company dedicated to creating unique, private and custom trips in South America. She first traveled to South America in college and is endlessly inspired by the cultures, food, colors and idiosyncrasies she discovers there. Read Tara’s biography and more about the Knowmad team.